Air Export Agent

Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Scope of Position:  

• Receive documents

• Prepare shipments
• Route shipments
• Manage freight receipt
• Process shipments
• Monitor/Track shipments
• Manage your desk to customer and company KPI’s
• Timely reply to all emails
• Complete 52 hrs of training credit per year
• Timely problem solving/resolution
• Any functions deemed necessary by supervisor or manager
• Develop friendly and professional relationships with customers
• Training peers as needed
• Action miscellaneous accounting items that pertain to assigned accounts
• Send shipment alerts to all customers and keep them updated on the progress of their shipments
• Must comply with Expeditors and Govt regulations/policies
• Must maintain and preserve company culture
• Must display a willingness to work in a team environment

Physical Demands

• Use of standard office equipment - computer with keyboard and mouse, phone, fax/copy/scan machine, etc.  
• Write with pencil/pen/marker 
• Functions performed primarily while seated at desk

Qualifications

• Global logistics industry knowledge
• Good computer skills (e.g., MS Excel, MS Word)
• Fluent in English

Additional Information

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus

• It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.