Job Title: Marketing Support Specialist Intern (on-site)
Department: Marketing Operations
Location: Austin, TX
Status: PT Hourly
Are you looking to join a team where “corporate values” aren’t just words on the website but instead are the genuine beliefs of the team? Where the people are smart, hardworking, fun, and loving? A place where the talk is walked?
That’s Kasasa! There are 4 values that define our company culture – Interdependence, Empowered Ownership, Badassitude, and Love – Together these values form THE PATCH. Elevate is the wrapper around the whole Patch reminding us to seek the “highest form” of our values.
If you feel that our company values align with your own, please apply! If you don’t, we encourage you to find a company whose values do!
Our values are a living commitment to one another. It defines everything we do, including how we build products, serve our clients, plan for the future, and work together. It is our uncompromising promise to one another, our communities, and our clients.
- Interdependence - Only team wins count. I take responsibility for my team’s success. My Team is Kasasa. I hold my shield for all of us.
- Empowered Ownership - I know my goals. If they’re to be, it’s up to me.
- Badassitude - I am passionate about what I do because I understand why it matters. I will courageously face challenges, seeing each one as a steppingstone toward growth.
- Love - We boldly bring love to the workplace and the world.
- ELEVATE - I CREATE THE HIGHER POSSIBILITY.
ONLY THE BADASS NEED APPLY!
We’re looking for much more than qualified applicants! We’re looking for people who “relentlessly give a sh!t” (Or “RGAS” for short; this is a component of our Badassitude value)! We want individuals who will courageously face challenges. We don’t settle for good enough. At Kasasa, we have the determination, grit, and hustle to create excellence.
Kasasa’s mission is to inspire and elevate community financial institutions to be the source for love and financial wellbeing in their communities. Kasasa employees (Spartans) are passionately dedicated to this mission and lead the way – sharing our “love” with the world – through our words and actions – via community service and outreach. Expect to get involved and make an impact if you expect to be a Spartan.
As Spartans once did, we stand together and inspire others to join us in our mission. Stronger together and united by core values, we are more than a team. We are a Phalanx!
The purpose of this position description is to serve as a general summary and overview of the major duties and responsibilities of the job. It is not intended to represent the entirety of the job, nor is it intended to be all-inclusive. Therefore, the position may be required or requested to perform for Kasasa other work duties not specifically listed herein. Management reserves the right to modify, defer, or rescind this position description at any time, with or without prior notice.
Role Overview
Are you looking to kickstart your career in project management? Do you thrive in fast-paced, dynamic, CSAT driven environments? Kasasa is seeking a motivated and detail-oriented individual to join our Marketing Support team. In this role, you will gain hands-on experience in tactical project management, managing client relationships, content management systems, and case management tools. As a Marketing Support Specialist Intern, you will execute tactical-level projects on behalf of our FIRSTBranch clients and other work as assigned.
ESSENTIAL FUNCTIONS (Responsibilities)
1. Deliver exceptional service in the day-to-day management of client website change requests
2. Manage short-term tactical projects through to completion
3. Coordinate timelines, tasks, and communication
4. Communicate effectively with internal and external clients to gather all necessary materials on the established timeline for each individual project
5. Effectively manage multiple projects simultaneously
6. Other duties as assigned
POSITION REQUIREMENTS (Qualifications)
1. Currently pursuing a Bachelor's degree.
2. Strong organizational skills with the ability to prioritize and manage multiple tasks.
3. Excellent written and verbal communication skills, with the ability to interact professionally with team members.
4. Familiarity with project management and website management is a plus.
5. Passion for learning and a desire to grow in the field of project management.
6. Must be legally allowed to work in the U.S.
7. This role is required to work onsite at the Kasasa offices at least 2.5 days a week.
8. You will be asked to participate in culture-related meetings, activities, and events. We firmly believe that building culture and teamwork in a company requires extra intentionality, and thus your participation and engagement isn’t just encouraged - it is required and part of your role responsibilities.
PHYSICAL REQUIREMENTS
- Sitting for extended periods of time; approximately 5-6 hours per day
- Simultaneous use of hand, wrist and fingers
- Daily operation of standard office equipment
- Frequent use of oral communication to perform work
- Lifts and moves 7-10 pounds occasionally
Are you ready to join an amazing group of people who genuinely love their jobs in an environment that inspires greatness?
We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, citizenship status, gender, gender identity, pregnancy, sexual orientation, transgender status, marital status, religion, creed, age, physical or mental disability, results of genetic testing, genetic information, past, present or prospective service in the military, or any other characteristic or activity protected by federal, state, or local law.
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