Pool Operations Internship (May/December 2025 Graduates)

ABOUT HOTEL DROVER:

Inspired by the pioneering spirit of the West, Hotel Drover delivers true Texas hospitality. Named to honor the legendary cowboys who drove cattle to market across the plains, Hotel Drover is an Autograph Collection® property, offering a truly unique guest experience in the heart of the historic Fort Worth Stockyards.

Our goal is simple. To harness the true spirit of the Stockyards through the legacy of the drover, creating an experience that can only be achieved here in Fort Worth. Proud of where we came from, we greet visitors with a tip of the hat and a firm handshake, welcoming all to enjoy life’s simple pleasures and genuine Texas hospitality.

So, dust off your boots, grab your hat and join us at Hotel Drover.

WHO WE’RE SEEKING:

We’re seeking a unique individual who will embody the heart and soul of the Fort Worth Stockyards while caring deeply about our brand and community – someone who acts as an extension of our mission, values, and culture. This person is driven to create meaningful experiences for our employees, guests, and community. 

We want to work with someone who brings a spirit of fun, authenticity, collaboration, and genuine hospitality to their life and work. We are seeking an individual who will whole-heartedly take responsibility for ensuring Hotel Drover successfully delivers Legendary Service to every guest, every day. 

We have poured our passion, energy, and excitement into crafting an extraordinary place and brand – and we know that the right Food & Beverage Pool Operations Intern will be as inspired and passionate about this vision as we are. Care for people, have a belief in the power of community, and the desire to create extraordinary experiences drive us. You must apply if these things also drive you!

ESSENTIAL RESPONSIBILITIES:

• POTENTIAL TO START SPRING/SUMMER OF 2025.
• Assist in providing exceptional food and beverage service to guests by ensuring timely and efficient order taking, delivery, and follow-up at the pool area.
• Set up and maintain the pool area for guest enjoyment, including arranging poolside furniture, towels, and ensuring cleanliness and order.
• Assist with inventory control, including stocking supplies for pool service, ensuring all food and beverage items are properly stored and accounted for.
• Work closely with servers, bartenders, and kitchen staff to ensure a seamless operation and provide the best possible guest experience.
• Accurately input orders into the POS system, ensure correct preparation, and ensure all guest requests are met promptly.
• Help maintain the cleanliness of poolside areas, including tables, lounge chairs, and surrounding areas, to meet our quality standards.
• Assist in gathering guest feedback on service and food quality, helping improve guest satisfaction.
• Ensure all poolside operations comply with hotel policies and safety regulations, including monitoring guest behavior and ensuring the safety of all guests in the pool area.
• Assist with any administrative tasks or reporting for pool operations, as required by F&B Leadership.
• Other special projects and duties, as assigned.

MUST HAVES:

• Enthusiastic, outgoing, and passionate about providing legendary service.
• Strong communication skills and ability to interact effectively with guests and team members.
• Ability to work in a fast-paced, high-energy environment while maintaining professionalism.
• Detail-oriented with a focus on quality and cleanliness.
• Ability to work flexible hours, including weekends and holidays.
• Must be able to lift and carry items, such as trays or beverages, as needed.
• Demonstrated ability to communicate effectively, both written and verbal.
• Proficient in Microsoft Office Suite and basic computer skills.
• Passion for hospitality, people, and fostering a positive workplace culture.
• Currently enrolled in a Hospitality, Business, or related program with an expected graduation date of May 2025 - December 2025.

WHAT YOU WILL GAIN:

• Personal and professional growth opportunities.
• Workplace culture with heart and soul
• Career experience of a lifetime
• Mentorship and Support

OUR CORE VALUES:

• Hit the Mark, Every Time
• Blaze New Trails
• Spark Warmth
• Be Intentional
• Honor All
• Do Right
• Stay Curious

Hotel Drover complies with all laws prohibiting discrimination against employees and applicants based on race, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, citizenship status, disability, genetic information, or veterans' status.